What constitutes a complaint?
A complaint is an “expression of dissatisfaction made to or about an organisation, related to its products, services, staff or the handling of a complaint, where a response or resolution is explicitly or implicitly expected or legally required.” (as defined by the Australian/New Zealand Standard AS/NZS 10002:2014, Guidelines for complaint management in organisations).
Make a Complaint
What constitutes whistleblowing?
Whistle-blowing is the disclosure by or for a witness, of actual or suspected activities or behaviours in an organisation which reveals a serious breach of conduct as per the International Dzogchen Community of Namgyalgar, Inc.
If you are uncertain as to the nature of your matter, please contact our Treasurer, Eleanor Loudon, for a confidential discussion